Refund policy
RETURNS & REFUND POLICY
The Daily Cheer
Thank you so much for shopping with The Daily Cheer! We truly appreciate your support and want you to feel confident in your purchase. Please review the policy below for details regarding returns, refunds, and replacements.
ALL SALES ARE FINAL
All sales are final. We do not accept returns, exchanges, or refunds except in cases of damaged items, missing pieces, or packages confirmed lost in transit, as outlined below.
We are unable to accommodate returns based on personal preference, color variation, change of mind, or unmet expectations.
PRODUCT APPEARANCE
We make every effort to accurately represent our products through detailed photography and descriptions. Images may be edited for lighting, background cleanup, and color balance for web display. Please note that due to differences in screen settings and devices, exact color matching cannot be guaranteed.
Returns or refunds will not be accepted due to color or appearance variations.
MISSING PIECES
If your order arrives with a missing piece or component, please contact us at
📧 thedailycheermahjong@gmail.com within 7 days of delivery.
Please include:
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Your order number
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A description of the missing item(s)
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Clear photos of everything you received
Requests submitted after 7 days of delivery are not eligible for review.
DAMAGED ITEMS
If your order arrives damaged, please email us at
📧 thedailycheermahjong@gmail.com within 7 days of delivery.
To help us review your claim, please include:
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Your order number
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A brief description of the damage
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Clear photos of the damaged item and original packaging
Once reviewed, we will determine whether a replacement (if available) or a refund is appropriate. Claims submitted after 7 days of delivery are not eligible.
LOST IN TRANSIT
If your package appears to be lost in transit, please reach out to us as soon as possible so we can assist. We will open an investigation with the shipping carrier.
If the carrier confirms the package is lost, we will offer either:
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A replacement (if inventory is available), or
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A refund for the affected item(s)
REFUNDS
Refunds are issued in cases of confirmed damage, missing pieces, or packages confirmed lost in transit. Approved refunds will be issued to the original form of payment.
Refunds and replacements are available only for purchases made directly through our official The Daily Cheer website.
FINAL SALE ITEMS
All items are considered final sale, including sale items, limited releases, promotional items, and any customized or personalized products.
POLICY CHANGES
This policy is subject to change without notice. We encourage customers to review this policy prior to completing a purchase.
CONTACT US
If you have any questions about this policy, please reach out to us at:
📧 thedailycheermahjong@gmail.com
Thank you so much for supporting The Daily Cheer — we’re truly grateful you’re here and can’t wait to share a little cheer with you 💛